Hi,
We have an issue with SharePoint 2010 MySite. No luck with the resolution yet.
Issue: Some users are not able to edit their profile in MySite which is a separate web application. When they click on “Edit My Profile” and go to the page, certain fields (for instance, those under “Details” section) render as non-editable fields. The SharePoint
application is accessible globally by many users, each country has its own AD domain. Tricky thing is, only users from a particular country are unable to edit. It works fine for all others.
Things I’ve checked till now:
"Allow users to edit value for this property" is selected for these user properties of the user profile service application
As an admin, I’m able to edit profile of these users through Manage User profile of the user profile service application
User permissions on the MySite web application – users have “Edit personal user information” permission
Managed Metadata Service is running
Is there something I'm missing? Should I check anything on the corresponding attributes in the AD to which the user profile properties are mapped? Any help would be greatly appreciated. Thanks.