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Sharepoint Alert mails are not triggreing for custom workflows

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Hi Team,

I have Custom workflow set up in SPD for MOSS 2007.

The condition is when a task is assigned to the user and immidiate mail must be sent, and it work good and mail is sent to the user.

When the user completes the Task the workflow will be completed.

If not a alert mail must be sent (the condition for the alert mail is when the due date is equal to the current date, the mail has to be triggred).

But this mail is not sent to the user when the due date is equal to the current date.

Can any one suggest what is wrong with this.

Does any timer job is related to this?

How does the alert notifications get triggred from, is it from the workflow history of the document that describes the date occurred,Event Type,..

Another observation is that, if the due date is set the date my the workflow is started then immideate mail and the alert mail is getting triggered

Regards,

Surekha



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