Hi,
I have a large body of users using SharePoint Online, I have encouraged them to update their profiles (including photos) on their My Sites profile pages. I then display this information in people search webparts and on people search results thouught my Team Sites.
For the most part this works fine, however some of the profiles in My Sites are failing to show correctly in the webparts or People Search results. However, clicking on the users name in search results causes you to be sent to the correct My Sites page with all the profile information.
Data fails to load in People search results and webparts typically for users where there login email address (and thus the email address being used to search and show them) differs from the email address on their profile.
Is there anything which could be causing this? And would it have anything to do with conceptually the user having separate accounts in My Sites and the rest of Sharepoint.
Many thanks
Andrew Douglas