I am trying to publish a vdw drawing that is connected to SCOM data to my SharePoint 2010 environment. I am able to successfully publish the file, but any refreshes result in this error:
"An exception occurred communicating with the Operations Manager RMS. Please contact the administrator."
According to an article I read, there is the ability to enable trace logging for the data provider. I have attempted to enable logging by creating the file C:\Windows\assembly\GAC_MSIL\Microsoft.Office.Visio.Server.OperationsManager\1.0.0.1122__\Microsoft.Office.Visio.Server.OperationsManager.dll.config, however, nothing is logged to the location specified when I perform refreshes (this config file was installed on all WFE's).
Here's the output of the SharePoint trace log:
11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lob Verbose Retrieving source data using addons 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9ln9 Verbose Registering addon data sources 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lnn Verbose Parsing data module connection string... 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lno Verbose Loading data handler assembly: Microsoft.Office.Visio.Server.OperationsManager, Version=1.0.0.1122, Culture=neutral, PublicKeyToken=31bf3856ad364e35 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lnp Verbose Instantiating data handler: Microsoft.Office.Visio.Server.OperationsManagerModule.OperationsManagerDataModule 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lnc Verbose Adding timeout guard for data handler requests: 30353e7133214668bbab53b425c9f55b_GetDataAsyncDriver 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x0F68 Visio Graphics Service Web Access 9lnd Verbose Initiating data handler requests 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x1200 Visio Graphics Service Web Access 9lnf Verbose Entering GetDataAsyncDriver.EndGetData 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x1200 Visio Graphics Service Web Access 9lni Verbose Entering GetDataAsyncDriver.TimeoutGuardRemovedCallback 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x1200 Visio Graphics Service Web Access 9lnm Verbose Failed to cancel data handler request: 1 Microsoft.Office.Visio.Server.AddonDataHandlerException: Refresh was cancelled by the user! at Microsoft.Office.Visio.Server.OperationsManagerModule.OperationsManagerDataModule.Cancel() at Microsoft.Office.Visio.Server.GetDataAsyncDriver.Cancel() 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x1200 Visio Graphics Service Web Access 9lod Verbose Re-sending VectorDiagram async request 6742d572-403f-45a6-aa50-b60503711c73 11/03/2010 07:06:00.09 w3wp.exe (0x1770) 0x1200 Visio Graphics Service Web Access 9loo Verbose VisioHttpHandler.EndProcessRequest 6742d572-403f-45a6-aa50-b60503711c73