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Search not working

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I have the search service application enabled, content sources start address https://test.imsa.edu, Do I need to create for sites, https://test.imsa.edu/ITS? Under crawling menu, I have the crawl rule. I have also scope defined under Queries and Results menu. which lists People, All Sites and Shared.

Do not know how to trouble shoot the issues. When I search get the following:


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